u/Revontheos

Already Having a Bad Experience as First Time Buyer

I went ahead pulling the trigger on this brand after seeing so much positive praise for it and comparing my options between this and Microcenter. Being in NY, shipping time is a little unfortunate because of them being in the other end of the states. Aside from that, I went ahead and got an AI V3 ELITE AMD from their Reborn part of the site since it happened to be the exact CPU/GPU combo I wanted. Unfortunately, when I got it after waiting a week and properly following instructions, the system went defunct. Booting up, nothing was showing on the screen whatsoever. I did all forms of troubleshooting with customer service and identified that the Mobo shorted when simply plugging in my Logitech mouse alongside one of the sticks of ram being bad. They did however offer to replace with a brand new one on the house once they receive the one I was sent. I'm just worried that I'd end up being on a waitlist (the reason why I went with the Reborn option) since it's likely one that isn't ready and I have not heard from them in a little over 24 hours now when I asked for clarification. I'm trying to keep an open mind, but it's annoying that I have a system with me collecting dust for a week not being able to use it.

reddit.com
u/Revontheos — 4 days ago