Very disappointed: no reply after more than two months
I bought the 6TB lifetime package last February. I uploaded my files through the website: one misc folder which is only 9.2GB, and the other - which contains my photos - which is about 1TB.
Uploading was very slow, but it worked.
However, when I later checked the contents of my workspace through the Drime Android app, I did not see the second folder. I assumed it was just a bug and the big size of the folder was giving my phone problems.
Imagine my surprise when I logged in through the website a few days later and noticed my entire photo folder was gone.
Nothing in the Trash, no record of me deleting those files... and oddly, it still shows I am using 1.4TB out of 6TB.
I contacted support through the form on the Drime website, then sent an e-mail to contact@drime.cloud after.
That was in June.
We're now two months later, and I am still waiting for a reply.
I even DM'ed u/Empty_Win_297, but all I get is silence.
I am very disappointed.