My nick name is “R Martins”
Sent email to ggsecurity and had one person replying asking for my nickname and then ghosted.
My account got frozen. Can someone check? It’s a bit of long story my it’s all in the email.
Hello, quick story to open some players eyes.
I played for a few years at ggpoker under the nick III PRO III and I never had any issues.
One day in 2023 October, I decided to contact ggpoker security team to have my account real name verified “R Martins”. I got an email from them saying they found out my IP and Machine was linked to 15 accounts created recently and if I ever create another account I’d be banned for life.
I told them they are probably confusing me with someone else due to my real name verification and I never had any other accounts. They ended up verifying my real name account. One month later they sent me an email saying I was banned for life. I was like, what the hell? I explained them everything but they don’t listen, apparently they have to be right at all costs.
2 years forward I created an account with Olybet another skin and I was fully KYC and I linked to my GGpass. And I got my old account back. I thought that maybe they had lifted the ban due to their past mistake. Today when I tried to log in my account was frozen.
No point to even contact them, I already know where this is going.
For everyone who is reading this, I give you my honest word I never broke any rules or had any accounts or anything. I have accounts in pokerstars, 888 poker, CoinPoker, WPT global, party poker I never had a single issue.
I can say with 100% certainty that ggpoker security is incompetent. They never reply to emails or want to listen to my side of the story.