Emails added to folder to be marked as unread
Hi there! I use a shared Outlook email for work and do not have any admin access to the email itself.
We all work from the inbox but don't all work from the 'inbox'. The emails come into the inbox and then get put into our folders within the inbox for us to work through. However, when the supervisor views the emails in the inbox before moving to my folder, they no longer come into my folder as unread so I can see there are emails that need to be actioned. I am working across two separate emails and multiple folders so have missed a few emails that then get delayed as I don't have the time to check each folder as I am so busy across the emails.
I have tried changing the folder to display the number of items in the folder but this doesn't ever seem to stay for more than an hour so doesn't help much.
The shared email also isn't one that is part of the main accounts of Outlook but part of an additional mailbox added under the personal one provided by work. So I am also unable to set up any rules within the email settings.
So I am wanting all emails that are added to my folders to come through as unread when added to the folder, even when 'read' from the main inbox as they come in. Not sure if this is possible?