Agent asked me if I was “ok”
Currently with Bell Internet and set up new Rogers Internet as I am moving in early June. I set it up the install for the middle of June and realized I actually needed to move the installation date up a week. I called Rogers and got transferred around about seven times and then some agent said “ oh, I can’t change the date” and I asked why and then he said “oh I can change it.” He refused to give me a time of install on the new date so I asked him why I couldn’t be confirmed a time. He then tried to ask me if “I was OK because I seemed very angry” and then proceeded to hang up the call. Guess I won’t be giving Rogers any business anytime soon. And for the record, I wasn’t actually angry. I was just frustrated after being transferred around seven times. Rogers has gone to complete and utter crap.