u/Royal_Paramedic_9920

If it wasn’t that my credit score wasn’t hit I wouldn’t be with this bank at all, once I get my bonus miles I am never taking this card out of my wallet. Wealthsimple is way better.
Problems-
Been over 3 weeks can’t add my card to Apple wallet and Coustmer service says straight up we have done everything we can’t do anything else

Can’t tap this card

Can’t use western union on this card ( it is blocked intentionally from Neo)

Bonus miles no where to be found

Can’t pay off your credit card from your chequing account in real time like most banks

I don’t know how they have survived this long but they for sure aren’t growing as their competitors now I know the reason why. Does anyone feel the same way that Neo should be closed as a bank