The algorithm detected "inappropriate" content and disabled my account
I apologize if there are any mistakes, but I'm Hispanic and I'm using a translator.
So, basically, this morning I woke up to messages from friends asking what had happened to my Facebook and Instagram accounts. When I checked, I realized that both had been disabled (they use the same mail).
Apparently, the algorithm detected content that endangered children’s well-being—in short, I was accused of sharing, posting, or messaging child-related content. I’ve always been against this type of content, and in fact, I’ve personally reported accounts that did share such material.
I can’t recover my account because my ID doesn’t match my account information (I was using a nickname), but apparently, I have these three options:
Sign up for Meta Business from another account to file a report so that a real person can review my case.
Contact the consumer protection agency in my country.
File a lawsuit.
They all seem pretty complicated to me for something that could easily be solved with the help of a real person. I’m going to lose six years of memories because of some stupid AI.