Account is suspended without any reason (MC999). I have funds on hold from sales what to do?
Hi, this company is honestly joke. I decided to recently sell lot of my items on very old albeit inactive ebay account I had so I can make some money on unused items. In the process I decided to sell my macbook as well for upgrade. Sold one hobby item and then mac was sold. I packaged item well and Ebay thought I was scammer for selling high value item which only reason why I was selling it there was I thought ebay was decent company with good protection for both buyers and sellers. Now my account is permenantly banned for no malicious reason and funds for my two transactions are on hold. Item is signed by buyer and delivered via royal mail. So it is delivered. Just before delivery was complete I got account suspended message on my inbox. Would they likely release funds in 190 days? I presume even if buyer is unhappy they cannot open return? (two agents gave conflicting answers on these). I was curious whether I would get my money back and I was wondering where is best places to contact as I don’t trust ebay anymore at all and question whether they are trying to get on the money. I contacted finance ombudsman but they said wait 8 weeks. Also I am considering small claims court or MOCL. They are very uncooperative and cannot give any details on my account suspension reason or status of my funds. If I cannot get my macbook back which agent says other party cannot open return I need to be able to get my money back. Any thoughts on what to do? Thanks.