u/Safe-Ad9122

So I won this computer in a raffle exactly one year ago to the day. I've used it religiously since (it was so lucky cuz i had just broken my Chromebook). And here we are, the computer that was charging fine this morning now gives me "incompatible battery alerts" when nothing has happened. I didn't let it overheat or even use it today until 8pm when this happened. Right now it's charging and stuck at 5% despite being plugged in for like 30 mins on a computer charger. Is there anything I can do? If I need to get a new computer, can I transfer my info? This sucks