What a shitty day. Managers and leads being useless.
I work at a smaller store (4x4 table store). We had a bunch of callouts today. We had 4 managers, 2 leads, 2 lead geniuses. The floor was busy with 4 people on PZ. 1 on point and the others serving multiple customers.
The managers were dicking around in the name of coaching doing f all. When a customer goes to them they get annoyed and tell them to go see the specialist who is already helping 3 different families.
The leads took position at one the tables and staring at the schedule all day on their iPads.
I have never seen any other retail place where the managers will never do a single sale. Never touch an Isaac. Whenever this is bought up on pulse, the managers band together and fight it. They don’t want to set the precedent. Like WTF.