u/Safe_Disaster3010

hi hi
looking for advice on why my loan has not been disbursed. i am not a first borrower, but last time i had a loan was back in 2016 when i graduated high school so 10 years ago. I have completed the MPN, loan counseling, but my schools banner website keeps saying i have it pending. the financial aid office said as long as i can confirm i submitted them they will start to receive documents soon.
Is there something im missing to do that anyone can think of? or is this normal? classes started today.