Catering Partner wants to do a site visit for every unknown private customer space
My catering business partner (who has much more experience than I do) wants to do a site visit prior to service at unknown private spaces.
This summer we catered a private backyard wedding where the layout, flow, and kitchen usage was drastically changed from when we signed the contract to when we provided service. It caused a decent amount of stress, but service was not delayed and the customer was pleased.
My partner wants to perform a site visit for every unknown venue we use prior to service, and potentially include specifics about the layout in the contract. Is this standard practice How is this scalable?