Long distance catering- driver (:@!}\$£'ed up went to wrong city in wrong direction - and wants his full pay
I have catering drivers use their own cars, and they get paid well, hourly and mileage wise
In over 20,000 deliveries (yes, legit number) had a first happen- driver typed in address correctly but choose the wrong city. Went an hour north, not 45 minutes south
obviously customer got a refund, PLUS I had to call a local restaurant in the small town and pay for the sandwiches I sent there in our stead
And my driver wants full pay. Hourly plus mileage
Lol
I see it like this - I offered you pay for 123 main street Southsville, NOT 123 Main st NORTHSVILLE
you didn't go to where you were told. Thus, no mileage reimbursement? I'll pay the hourly but no more...
Thoughts??