record player plays too slowly - please help i'm a complete beginner
I have a Victrola Quincy 6-in-1 music center, and it is no longer in warranty, so Victrola will no longer help me. It is playing records too slow. I have dusted off the records, needle, and the belt, which did not seem to be overly loose (I don't think, anyway; I'm no expert). Interestingly enough, after I dusted the belt, the speed and pitch seemed to go back to normal for a few seconds before returning to it's slow speed.
Victrola customer support suggested I reboot the music center and then adjust the screw at the back, which should adjust the speed of the record. I did so, but no matter how much I turned the screw, the pitch and speed did not change. I suppose the needle could need to be replaced, but I have not played this record player a lot, so I doubt it. Everything else in the music center works great.
I sent this information to two different repair places. One said that they suspected it was an "internal turntable speed issue rather than something related to the stylus", but both places said it would cost more to diagnose and repair it than to just buy a new one, and that the music center I have isn't very high quality.
If anyone has ANY advice on how to fix this problem, I would greatly appreciate it! I'd love to keep this music center if possible; I like having bluetooth, a cd player, and radio with my record player.
I really want to get more into analog, physical media, but I can't really afford any expensive fix.
Info that might be helpful:
Model no# of the unit: VTA-200B
Color of the unit: Farmhouse shiplap Grey
Serial No# of the unit: I’m not sure where to find this. Maybe 200B230516E? I found this number on the last page of the manual.
Thank you to anyone willing to help!!