SAS rant
Shoutout to all the brave soldiers who made it through the first week of SAS.
I don’t know what it is about SAS that makes customers absolutely lose their minds. The testers are available AND VISIBLE, please for all that is holy, stop opening the products to test them. Now somebody else is gonna complain that there’s less ffm in this bottle and ask me to find them a brand new one.
What really grinds my gears is, when I tell a customer as FOS what tables and products are the sale stuff and then I see them again when I’m on cash later with stuff from the walls and they act surprised it’s not $5.99.
I know the BBW UI isn’t perfect but it’s still pretty good compared to some retail stores. I’m so tired of explaining to customers in the third week of SAS that whatever select $9.99 3 wick candles they see on the website are not available in-store because we already sold out/we never had them in the first place. If you want it so bad, just order it online. “But the website says it’s available so it has to be available!!” Yes, available to ship.
Or customers who complain about the selection. Guys, it is the third week.
The customers who didn’t even know about SAS and get excited about what we have left truly brighten my day because they are thrilled they came in on a random day and got some nice soaps for $3.50.