
Openreach left my internet like this?
*Edit* Hi everyone - I completely didn’t realise how ridiculous this looks and sounds with the photo! I guess my main issue is I’ve just been left with a router that is on but doesn’t work and was left with no explanation really. I get the building may have an issue being older. Engineer did a runner this morning and not heard back apart from that text. In anyone’s previous experience, how long are times for these kinds of ‘complex jobs’?
The cables and router will have a nice table to house them don’t worry!
*****
Moved into a new flat and gone with Plusnet for broadband. Openreach engineer came out to fit it but said there was an issue with it being the wrong fibre and would come back later, however had a text from Openreach saying the job is more complex than usual and they will get back to me in a few days. Slightly frustrating as I am left with this and just no update and don't know how long it will take. I have a 4G wifi hub as a temp measure but the speeds are terrible.
There was a CityFibre box outside the building so assumed would be ok and other residents all seem to be with different internet providers. I had queried about full fibre access when I moved in and one of the residents said previously it wasn't connected but the box outside was fitted and they were hoping to move to full fibre when their contract was up.