How Do I Document a Supplier Error (aside from a SCAP)
Our supplier messed up and I sent them a SCAP, but our buyer also wants a CAP from us. How do I document root cause being supplier error? They sent us a certification of compliance that said they had properly treated the products, but upon testing by the buyer, they were not correct. We sent the product back to the supplier to be redone. How do I handle the CAR on our end?