Verification issues
I haven’t been able to access my account because I changed my phone number. I have had dozens of exchanges with customer support. ive sent in multiple photos of my ID. and selfies of me holding it. they also asked me to send a selfie with me holding a paper with today’s date on it. I did that, and then they said I needed a different photo where they could see my arm?? im unsure what that proves honestly. but my pay has been deposited into this account now for a month without me being able to access it. I haven't been able to pay my rent or anything. this is causing me a lot of unnecessary stress. I feel like I’m going to have no choice but to report this to the better business bureau! ive done everything that had been asked of me! im at the end of my rope!!