u/SelectTelevision7067

Any Autotask users here also using Xero?

We've been building an Autotask to Xero integration and we're at the stage where we'd love some real-world feedback before we roll it out.

If anyone is interested in giving it a try, we're happy to provide a free licence in exchange for some testing and honest feedback on how it works.

Drop a comment or send me a message if you'd like to take a look.

We have a customer who is moving their IT services from another provider to us. The other provider has said they will not assist with transferring any servers, or provide any credentials, until we have taken on Microsoft 365 tenant, which is provided by Ingram Micro. The problem is Ingram will not confirm what licenses they are until after we’ve transferred them to us, and by that time we will have taken on all the liability for those licenses. Is this normal?