[India] HP Victus (Ryzen 5, Purchased-2021) Error 601 & Instant Shutdown when no Power connection. "Logic State: NOT AVAILABLE". Is a ₹5k-10k replacement my only option
Hi everyone,
I have an HP Victus (Ryzen 5 5000 series, bought in 2021). During oct'25 , after a normal gaming session, I unplugged the AC charger and the laptop instantly died. Since then, it only works as a desktop (plugged in) and turns off, when power is cutoff.
- The Symptoms:
- Booting gives a Blue screen with "Primary Internal Battery (601)" error.
- The charging LED blinks red/amber continuously, battery is permanently at 0%.
- HP PC Hardware Diagnostics (Windows) fails the battery test instantly, stating: "Logic State: NOT AVAILABLE" and "Charge State: NOT AVAILABLE".
- What I've Tried:
- 60-second static flea power drain (Failed).
- Updated the BIOS to the latest version (Failed).
- My Context: This is actually my second battery failure. The original battery died a year after purchase and was replaced under warranty. I understand gaming heat degrades batteries, but I want to know:
- Has anyone else faced the mentioned issues. Did anything besides a hardware replacement fix it?
- If replacement is mandatory, what was the total cost for an original HP OEM battery in India recently? (Authorized vs. Local 3rd party)
- How many days did it take for the part to arrive and get installed?
- Things to know about replacement if thats the only path forward
- Thanks in advance!