u/Senior-Platform6953

I'm so excited to finally be getting my Meticulous this week, however, this is my first espresso machine and I'm still acquiring all the gear I need. I was disappointed to hear that the accessories are shipping at a much later point because I backed the meticulous tamper.

I can't remove it from Backerkit at this point, and tried to reach out to support, but having trouble getting any response at all from them. Ideally, I'd like to be refunded for the tamper so I can go get a new one elsewhere (especially since I just forked out ~400 for shipping, duties, and taxes). Anyone have any luck reaching support?