u/Separate_Estimate429

Hello everyone, thank you for reading my post,

my problem: Xreal One doesn't connect to Mac Mini M4, nor the iPhone 17 Pro. Only says "connected device does not support video".

Context: It has worked before, i bought the device on september 2025, worked great until May 2026, suddenly the problem arrises. It already has the latest firmware from the website. Works greatly on my Samsung Galaxy Tab S9+ until now.

I also tried the nebula app, still unrecognized by my mac mini m4.

The developer mode on xreal glass solution also doesn't work.

The glasses also not shown on display options on my mac.

Thank you everyone, really hope i can continue to use Xreal One, really enjoyed it till May.