Letting my razr go after 15 months
I'm going to preface this by saying, the display did not kick the bucket on me. For all intents and purposes the phone is still working like it did when I got it.
I wanted to try a foldable, so I got the razr 50s (Softbank branded version of the razr 2024 for the Japanese market). This is a leasing contract, so after a minimum of two years, I can return it (or decide to keep it for a higher monthly fee). My intention was to use it for 24 months and then return it.
I didn't make it that far.
Reasons are a few minor things that just annoy me, and one major thing that makes the phone virtually useless.
Minor issues:
- I use Microsoft SwiftKey on my phone. I find it easier and more intuitive to use than Gboard. The external display however does not support anything but Gboard. So I set SwiftKey as the default for the internal display and just decided to live with it - But, tough luck. Open an app on the external display with the keyboard open, transition to internal display, and the phone will just go ahead and set Gboard as default again for internal. I had to redo these settings more times than I can count.
- Buggy external display. This is a new one. Recently the external display decided that Discord is allotted a whole whopping quarter of the external screen, and no more. Unusable.
- Camera settings. I don't understand them. Probably never will. Why does the selfie mode randomly start a three-second timer for apparently no reason? There's no setting that corresponds with this. Why is it on by default? Why can I not turn it off? Why can't I even seem to reliably reproduce what makes it go? What the hell is going on?!
- Very minor issue: It's virtually impossible to safely open this phone with one hand. That's fair enough, at least it stays safely shut.
- Probably my own fault: I chose Koala Grey as the color. After fifteen months now, the felty texture has now become smooth as a river stone. Not pretty. But I'll attribute that to my sweaty hands.
Major issue:
Cell signal. It's abysmal.
It worked fine, at least as far as I can tell, for two weeks after I bought it. Then I noticed more and more places where I somply wouldn't get any cell reception. Even in places where I should have one, it just wouldn't connect.
I reset it to factory settings, updated it, tried every troubleshooting step under the sun, but nope, no worky.
Removing and reinserting the sim card often recovered a connection so I figured there might be something wrong with the sim tray - I changed carriers, requested an eSim instead of a physical one, and lo and behold, the problem got... less bad.
Cell reception was still crap, but at least it was workable.
Until recently, when the whole thing took a nose dive again - somehow this coincided with the Android 16 update. Probably coincidence. Anyway, now I don't have any cell service at all over half of the time. Not even an exaggeration.
So now it's time to return this thing to the leasing company before something actually breaks that I have to pay for, and be done with it. It was a fun little thing for a while - just got too frustrating.