u/Severe-Complaint-189

Late Friday night I got a call from my supplier saying one of my shipments (about 150 orders) got held up in Chicago customs because they apparently used the wrong HS code.

I talked with some friends and basically, best case it’s delayed, worst case the whole shipment gets destroyed and Id really like to avoid that!!!

Now I’m trying to figure out how to keep orders moving while this gets sorted. I’m looking at having another supplier rush inventory to my US warehouse just so I don’t completely run out of stock.

Has anyone been through something like this? Did you wait for customs to resolve it, and if so how long?

I’m thinking of trying another supplier but it’s urgent so idk who will agree to work with me in those conditions...

Looking for a new partner to help with supply and delivery for my ecomm store after multiple negative experiences with aliexpress, and I found a few options but I just can't tell what's a good way to see if they're actually reliable or is it just marketing. Any advice?