Crash on every initial startup
Hi guys,
I bought my Rog Ally X a week ago and love it so far. However, I've been running into an issue where it crashes on every initial startup.
It simply freezes about 3 seconds after getting to the Windows login screen. After a few minutes a black screen appears with a 'Critical process died' error. After another few minutes it will proceed to the BIOS. When I fully shut down the device by holding down the power button and reboot it once more, everything works fine. If I turn it off and boot it a bit later, the process will start all over.
Has anyone run into a similar issue and found a solution?
Things I've tried so far:
- Update drivers
- Update Windows
- Run Diagnostics in the MyAsus app, nothing appears wrong.
- Disabled 'Fast boot' in BIOS.
Is there something else I could try or should I just return it and ask for a new one at this point?