▲ 3 r/ConnectWise
Nearly 10 years of occasional ticket formatting issue finally solved! **This should be Bold Text!** why did it send to the client like that?!
Have you ever sent an email and then noticed the formatting was all whack after you sent it? Yeah... me either.. /s
After spending way too much time then I will publicly admit here trying to replicate over many years unsuccessfully... I have FINALLY been able to replicate what has been driving me crazy for nearly 10 years!
I've raised this with CW, however in the meantime maybe I can offload some thought process and someone in the know can explain why this is the case?
u/ShaneDoesIT — 10 days ago