I'm afraid to ride my Outset!
I have an Outset with only a few hundred miles on it. I was not able to ride it for almost the entire first year I owned it so I just made sure to break-in the battery and charge it properly for longer-term storage. So, it's essentially in like-new condition. For the most part, the bike has never had any major issues and has been an absolute joy to ride.
However, over the last couple months, the bike started doing something very concerning, especially because all these incidents occurred while my 10-year-old son was a passenger on the back.
When pulling away from a stop, the bike would either have no power at all (I could twist the throttle, but there was no acceleration, even though the display remained on and showed no error messages), or it would eventually begin "stuttering." By stuttering, I mean it would repeatedly "go-stop-go-stop..." before finally accelerating normally.
On other occasions, the bike would initially start moving from a stop, then suddenly lose all power and fell into the same "go-stop-go-stop" pattern. On one occasion, the bike would not accelerate at all. Eventually, I powered down the bike and powered it back up before it would accelerate. So far, that has only happened once.
Obviously, this is extremely dangerous. The repeated cycle of complete power loss followed by sudden bursts of power creates a severe lunging effect. My son had to hold on for dear life each time it happened... nevermind my complete embarrassment as other drivers watched me deal with it at a four-way stop or major intersection.
My initial thought was that one of the sensors may be causing it, such as the kickstand sensor. After the first incident, I made a habit of checking the kickstand with my heel before taking off from a stop, and it always seemed to be seated properly. Of course, that doesn't necessarily rule out a problem with the kickstand sensor, but at this point I'm grasping at straws.
I'm wondering if any of you have experienced a similar issue or might have some insight into what could be causing this. Another frustration is that I cannot figure out how to force it to happen, it's completely sporadic, so it's hard to diagnose what might be causing it.
As it stands, I won't take passengers until it is fixed. Hell, I'm almost afraid to ride it solo at this point! I'm also sending a support email to Ryvid.
Anyway, thanks in advance for any tips, advice, help, etc. Cheers!