Great customer service
I tried Rift recently. The pharmacy sent me one vial to use for 12 weeks. I messaged Rift support about it after seeing them state they follow the "28 day rule" and they responded 9 minutes later (after typical business hours). They were very courteous in their messaging and took care of everything. The pharmacy shipped out the replacement the following day. It couldn't have been easier. I would highly recommend Rift.