trying to find a good ecommerce shipping software because doing everything manually is getting old real quick. i don’t need anything crazy, just something that helps me get orders out faster without a bunch of hassle. what do you guys use and why?
I've been trying to improve the way our team documents internal processes but I'm realizing most documentation tools assume all of your work happens in a browser. For us that's nowhere near reality. A single workflow might start in Outlook, move into Excel,then into our ERP software, jump to Teams for approvals, and finish in another Windows application. Every time I need to document one of these processes, I'm constantly stopping to take screenshots, adding arrows, writing explanations, and hoping I didn't miss a step.
The frustrating part is that whenever one of those applications gets updated, I have to go back and redo a huge portion of the guide. At that point people stop trusting the documentation because they don't know if it's current or not. How is everyone documenting workflows that span multiple desktop applications?