u/Shoddy-Way-5008

Been out since morning after last night storms that left 10% of DTE customers without power. Called support and they told me all their nodes show up working as usual. Our subdivision group on Facebook everyone with fiber reporting outage. Techs are scheduled to come out Wednesday afternoon to check.

Does T-Mobile's right hand doesn't know what the left one is doing? Would cut down on thousands of confused customers if they would acknowledge there is major outage after a storm and it will take some time to get everything back to normal. Right now their lack of updates and clueless support makes them look incompetent.