
I need help getting in contact with mess toys pls help
So it’s been a week and mess toys hasn’t responded to me, a little bit of context but on Ali it said that my order was closed due to no payment but they took my money already and I haven’t been refunded, and before anyone says anything I did click the website they provided on their story and I checked the seller and it is them, all I’m asking for is to just confirm that my order isn’t canceled and that it still going to come to me once they start shipping out, also if it is canceled and I’m not getting it anymore I would like refund but they haven’t responded in a week, PS: I bought both of the new invincible figures coming out this October that’s what figures I’m referring too thank you.