u/Shurubles

I travel for work 3-4 times per month from YYZ, and I always reserve an Uber comfort to/from the airport. I live close to Oshawa, so that’s usually an hour drive (depending on the time of the day).

It’s common to have the driver asking for extra money in cash in the beginning of the trip, or asking how much uber is paying and trying to negotiate, giving me their number so next time I can call them directly etc. You know, typical stuff. The problem is that it’s a company expense, so I need receipts.

However, recently I’m noticing the same pattern repeat itself: guy picks me up, starts some chitchat while we drive off the airport and then stops the car asking me to check my app to see if everything is ok, because he can’t see the trip anymore. Once I check it, there’s a notification of “your driver cancelled your trip” and there’s another one arriving to pick me up.

As soon as I mention it to the driver they instantly go “oh sir no worry sir I can drop you off sir” and then asks for cash. Once I refuse I have to walk back to the Uber pickup zone as we’re on the off ramp already (to be fair, one of them dropped me back).

Now, if that happened once it could have been a mistake. But it happened 3 times in the past 2 months and I’m unsure how to avoid it.

Sorry for the long rant.