r/uber

So I use to be able to change the rating either by support or going into my trips, well now that is gone. Also why are drivers forced to rate a rider but riders are not? Lyft you have the choice if you want. Why can’t Uber do the same. Has anyone tried to contact the higher ups to have some type of change if I dont want to rate a rider now I have the choice? Maybe a change for a good cause for us drivers.

I booked the ride for a friend, $44. It was a 33 minute drive as expected. My friend had passed out drunk so it took 5-10 minutes for her to get out of the car.

I check my account and it says the invoice was "adjusted" to $190. No explanation or anything. I'm assuming it's because she had passed out, but I'm not sure how that warrants the price being increased from $40 to $190.

I disputed it on the app but I'm not really sure what the process is going to look like or if I have a leg to stand on here? I'm not sure what Ubers terms around this is

Working 12-15 hour shifts uber and lyft in upstate New York Thurs-Sun? Also, trading in my car tomorrow, cause mine pretty much crapped out on me, going to get a comfort style car. Anyone know how long it takes before I can drive the new car?

Do you know why Uber is locking riders out of their account right now? Has a massive AI mistake been going on?

While trying to log in, I received a response that there was "inappropriate use" with my account (and wording that insinuated I was the cause). But there was none (seriously boring rule follower here ... high Uber rating ... and I've not even used Uber for years).

Uber has declined all attempts to clarify, provide specifics, or help me understand how I can fix this (I don't own an auto and will be traveling full-time again ... hence, trying to make sure all transport options are in place ... even if I'm not a fan of the specific transport options I have to use).

Thank you for any kind thoughts on a potential explanation or fix!

P.S. I also filed a report regarding this with my state's Attorney General ... in hopes it puts this on their radar ... or helps find a solution ... but I realize they don't have a lot of power with a lot of these things.

Had this demand order prior to my reservation. As I’m driving there, the reservation order dispatches which tells me any delays and I lose reservation order. Advise nicely via text, I have a airport reservation behind you. Arrive and guy says, wife is not ready, and days I have 5 minutes wait time. Immediately cancelled and moved into my reservation. Barely made the reservation with about 2 minutes to spare.

Where do these idiots get the idea they have 5 minutes of wait time on a demand orders. Glad I cancelled on that $7 ride. Would have lost a $37, $3 a mile reservation order if I waited for the idiot. Cancel on these jokers all day long ahead of reservation pickups.

I do not have any pets myself, but I do dogsit from time to time. Today, I ordered a short Uber ride (5 mins), and as I closed the door, the driver said: “I smell a dog on you. If you own a dog, you should have ordered Uber Pets”. Then he went on a rant about how he’s trying his best to keep his car clean.

Has anyone else ever heard of that? Is that even true?

I got an uber for 20 bucks to get me somewhere. We drove to my destination, but then it turned out that the roads were blocked and we were stuck in a traffic jam trying to go a different route. After trying for a while my uber driver said he gives up and he is not going to drive me to my destination, because it will take too much of his time and gas. I said it was fine, but he needs to drive me to where he picked me up because we were in the middle of nowhere and it was late at night. He told me I had to change the destination in the app, but when I looked it was like 100 bucks and I said I'm not going to pay this much for him to not even drive me to my destination. He got angry and stopped the car on the side of a highway and said he doesn't care and either I will pay him the money or we will stay there. I tried contacting the uber customer support, but after chatting with the support for 20 minutes the guy said I need to wait between 6 to 12 hours, because he needs to get someone else on this issue or something. We were very far from my house and there were no sidewalks so I asked my driver whether he could at least drop me off at a nearest gas station, but he said no. In the end he forced me to pay the money, even though he didn't even get me to my destination and the final bill was $132.93.

Did anyone here have a similar issue where the driver refused to drive to the final destination? Is it even possible to get my money back for this trip?

I simply stated to rider no vaping in my car I even have stickers on window

She reported me for being racist.

I have no dash cam so no proof.

I said to Uber this is completely false, I am black myself so how can I be racist!

Not a member of union so they couldn't assist me in any way.

4.99 rating, no past reports, 8 months with uber, pro platinum status STILL they blocked me!

will uber ever reactivate my account after a safety report from a rider and they denies my appeal?

Can I take Uber to court and would you say the chances are strong to win this case?

Can I make a new account using a different phone number and email address?

Thanks in advance for the advice.

Had a driver take us to the airport - heavyset woman who stank to high heaven. She smelled like poo sprayed with the cheapest perfume you could find. The inside windshield had a film on it that looked like she never cleaned it.

I could hardly keep from gagging, and once I got out of the car I was nauseous for over an hour it was that bad.

I thought right away to report it when Uber asked for a review, but I thought it might get her in real trouble or dismissed...but I don't want other riders to experience what I went through.

Comments?

A few years ago I contacted Uber and had my driver account deactivated personally because I didn't want to drive at the time and I thought I could reactivate it when I felt like driving again which I feel like driving again and for the last month I've been trying to get it reactivated but they said it cant be reactivated because its permanent. Is there any way around this. If so who do I contact?

Hello. First of all I admit it was my fault I hit him from behind. Not a big damage, just minor dents and scratches. I have an insurance which he agreed. But he wants cash for lost of work. $400/day while car is being repaired.

I just want to know if this is normal. Insurance says they are not part of this deal- just the repair. Thanks!

My son is a secondary user on a credit card I have. I’m panicking because he hasn’t come home after going out to watch fireworks. He took his car and now his phone is dead.

All I know is that card shows he got an uber a couple of hours ago. Is there any way to call someone at uber to verify he was a passenger sometime this morning? He might have also paid for uber for someone else. I already called highway patrol and they verified his car has not been towed and was not in an accident.

Will Uber be able to help in some way?

UPDATE - My son is home. He’s going through depressive episode and was out with someone he just met on dating app. Uber wasn’t helpful at all when I called so I just spiraled for another two hours until he got his phone charged.

For 4.2 miles between airport and North Strip Street, Uber charges $37, but the driver can only get $12. If you take taxi, that is a better deal.

Hey guys! I’m using Uber for my little brother, 16 years old, who is flying into town!

I have to be at work when he gets here so I got him an uber to my place. It’s a super far drive so of course I plan to tip well and all of that. But I can’t see where to add tip in advance so I may just have to grab cash for them… point is I want to pay them well for their time and for getting my brother here safe😭.

But with it being a far drive (over an hour), I’m worried! I still can’t see who the uber driver is, so I’m super nervous no one will accept the ride. In same cases will no one accept the ride?

My brother is meant to land tomorrow at noon, if that helps.

Thank you for your help,

A very nervous older sister who has a mean boss.