u/Siciliano777

Mercedes EQB recall credit

I'm just wondering how many people were offered a credit of any kind for this whole recall debacle? I've heard some people getting as much as $7500.

I guess it differs by state because I'm in New York (purchase the car in Jersey) and after just my first appeal (second phone call/case follow up) to MB USA, the supervisor told me the best they can do is offer me $10,000 toward a new Mercedes. Well, I don't want another goddamn Mercedes.

So essentially, I was shut down, even after being very loud with her and explaining that you can't just push off such an important safety-related recall for like 9 months (they said they MIGHT start the process of sending me in to get the batteries replaced in December).

So the other thing I'm wondering is if anyone got to the point I'm at now; then pushed even harder, despite a supervisor saying this was the final offer?? I'm just so pissed off rn and ready to call back and ask for that supervisor's manager, but I don't want to waste my time if that will get me nowhere.

TIA!! 👍🏻

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u/Siciliano777 — 14 days ago