r/MercedesEQ

Hi all,

I have a 2023 EQB 300- not affected by the recall according to NHTSA- it was very solid car for 2 years. Suddenly, on a warm, beautiful day, with almost a full charge, after driving it in the morning, it just died. I received the 'towing not permitted' cannot move warning and it was bricked. It was towed to a dealer, where is still being evaluated. dealership doesn't have loaners, MB won't cover a rental so we're out a car and in quite a pickle- need to get to work, school etc. What would you do in this situation? lemon law complaint (in connecticut), try to get out of lease with MB financial, something else? car wont move and dealership is still trying to figure out why and dont have a ride. thanks!

live in Berlin and recently ordered a Tesla Model Y Standard Range. I also rented one for a full day through Miles so I could properly test it before delivery. At first I was super excited, but after driving it for a day, a few things started bothering me.

The biggest issue for me is the interior experience. It just feels too minimalistic. No head-up display, no driver display behind the steering wheel, and honestly for almost €40,000 it doesn’t feel particularly premium inside. The fact that almost everything is controlled through the central screen bothered me more than I expected.

Now I’m comparing it with a used that I could get for around €39000. Every time I sit in the Mercedes Eva 250+, it simply feels more premium, more comfortable, and overall more luxurious. My wife also clearly prefers the BMW interior.

BUT… here comes the real issue:

battery warranty is 8 years for 70 percent.

I am worried that after 4 years when my Mercedes warranty is over and car breaks down or some problem occurs then how I going to handle it. it will be very expensive and I will not be able to handle it.

I wanted to share my experience to see if any other EQB lessees are facing this. My company leases a 2023 Mercedes-Benz EQB250 in North Carolina. It is wrapped up in the NHTSA high-voltage battery fire recall.

Mercedes Corporate extended a lowball "Goodwill Offer" of $7,500 cash in exchange for a total liability release waiver. When I rejected it and demanded a clean lease termination, my case manager flatly replied: "As your vehicle does not qualify for repurchase... There are no further offers to be made. MBUSA will close your case at this time."

Here is the kicker: Mercedes formally admitted in writing that the recall repair parts won't be ready until January 2027. My lease ends in March 2027. They are forcing a business consumer to pay full luxury prices for a crippled vehicle that can't be parked inside and is permanently restricted to an 80% charge capacity for nearly a full year.

I am refusing to back down and am currently mailing a formal demand letter via Certified Mail to their corporate legal counsel in Sandy Springs while preparing a federal breach of warranty case under the Magnuson-Moss Act.

Has anyone else successfully broken their lease through the rumored EQB Lease Forgiveness program or by hiring an attorney? Any insight is greatly appreciated.

I wanted to share my experience to see if any other EQB lessees are facing this. My company leases a 2023 Mercedes-Benz EQB250 in North Carolina. It is wrapped up in the NHTSA high-voltage battery fire recall.

Mercedes Corporate extended a lowball "Goodwill Offer" of $7,500 cash in exchange for a total liability release waiver. When I rejected it and demanded a clean lease termination, my case manager flatly replied: "As your vehicle does not qualify for repurchase... There are no further offers to be made. MBUSA will close your case at this time."

Here is the kicker: Mercedes formally admitted in writing that the recall repair parts won't be ready until January 2027. My lease ends in March 2027. I have been paying 4 years+ for a car that I've been complaining to the dealership about a bad battery, and they said it was "fine and in working order."

They are forcing a business consumer to pay full luxury prices for a crippled vehicle that can't be parked inside and is permanently restricted to an 80% charge capacity for nearly a full year.

I am refusing to back down and am currently mailing a formal demand letter via Certified Mail to their corporate legal counsel in Sandy Springs while preparing a federal breach of warranty case under the Magnuson-Moss Act.

Has anyone else successfully broken their lease through the rumored EQB Lease Forgiveness program or by hiring an attorney? Any insight is greatly appreciated.

I stumbled across a post about the EQB recall here. My children's daycare teacher is leasing an EQB and will hit two years on Tuesday, 5/19, which is the threshold for Washington state lemon law. She was already quite unhappy with the car. She is not a native English speaker so I'm trying to help. Does anyone have any quick recommendations for actions to take?

I am planning on purchasing a 2023 Mercedes Benz EQS 450+ RWD soon and was wondering if there is anything I should look out for such as anticipating any potential repairs or necessary maintenance?

I currently drive a Tesla Model 3 and have a good charging set up at home thankfully. The reason I am going the EV route is because they don’t require almost any maintenance and I am hoping the EQS will be the same.

Hello everyone, i am looking to buy my first EV but after trying a few mass produced ones i realised that the things that are important to me are basically comfort and that it's quiet on the road. None of those wind and rumbling road noises for me.

I found this EQS 350 that looks nice, it even has the Burmester, but it has 220 000 km! In just 4 years it seems a little crazy to me. The battery test from Aviloo shoes the battery at 95%. Services also seem to have been performed regularly.

Is this a sleeper or a ticking time bomb?

Nearly a snap purchase. Car is in great shape. Full charge registers 460 miles. Wear on the interior seems pretty minimal from pics. (Picking it up tonight)

How much trouble did I buy myself? Paid $23k.

(EV Lifer. This will be #7, covering teslas, R1s, EV6 and Mach-E)

EDIT: Picked it up and drove back 100 miles. Wow! What a car! As described, nearly perfect. Little bit of curb rash. AMG interior and exterior. Loved the drive back. No regerts.

Edit2: Not the best idea to pick up a car in the dark. Missed a few things. I don’t feel duped at all, but there were a few things I didn’t catch. Rear tires are more worn than I thought. Missing tow hook cover on the front. Passenger B-pillar trim is loose. 3 small dings rear quarter panel. Still happy with the deal. Tires on order, checking into rim repair and tow hook cover replacement. And a good detailing. This was defo used to cart kids around in the back.

I recently returned my EQE lease in New York and had a really strange experience with one Mercedes dealer.

I’ve returned multiple leased cars before and usually it’s simple — odometer reading, paperwork, plates off, done. This time, even though the car had already passed the official Mercedes lease-end inspection, the dealer wanted to do additional checks and said they needed to inspect the EV battery by opening the undercarriage.

When I asked why, they claimed it was “required by Mercedes.” I called Mercedes-Benz Financial Services while I was there, and they said they had no idea what the dealer was talking about.

After that, the dealer changed their wording and said it was “their own process.” They also started telling me stories about other EQE/EQS cars where they supposedly had to involve insurance over minor battery scratches and that some claims were around $40k. They made it sound like this had happened multiple times before.

Honestly, the whole thing felt really off, almost like they were trying to find a reason to create a battery damage claim on the lease return.

I ended up taking the car to another Mercedes dealer who simply checked the odometer and accepted the return with no mention of any battery inspection. I also asked a few other dealers afterward and none of them had heard of this process either.

Has anyone else experienced something similar with an EQE/EQS or other EV lease return?

Hi everyone,

I’m trying to figure out whether this is a common EQE SUV issue or just my car.

I’m hearing a vibrating/rattling noise from the dashboard area, mainly around the center air vents / HUD area. It sounds like a light buzzing vibration coming from somewhere under or behind the dash.

The best way I can describe it is:
it sounds like a trapped fly or bee buzzing inside the dashboard front left side.

The noise typically starts around 62mph (100 km/h) or on uneven road surfaces.

Has anyone else experienced this?
Did Mercedes find the cause or fix it? Mine has already been at the dealer 3 times, but they still haven’t been able to resolve it.

Thanks!

https://reddit.com/link/1td06y0/video/xvbii0u2r41h1/player

For anyone who has the EQE SUV, how is it? Do you like it? What are the pros and cons? Also, what do you think the value of a CPO 2023 one would be in around a year ish if you had to guess?

I have the 21 in amg rims and they are terrible for potholes, almost immediate flat tires. Does anyone have a good tire recommendation for run flats? Apparently these are non run flat rims and there are no 19 in black rims. Love the car but the area I live in has too many potholes

I'm just wondering how many people were offered a credit of any kind for this whole recall debacle? I've heard some people getting as much as $7500.

I guess it differs by state because I'm in New York (purchase the car in Jersey) and after just my first appeal (second phone call/case follow up) to MB USA, the supervisor told me the best they can do is offer me $10,000 toward a new Mercedes. Well, I don't want another goddamn Mercedes.

So essentially, I was shut down, even after being very loud with her and explaining that you can't just push off such an important safety-related recall for like 9 months (they said they MIGHT start the process of sending me in to get the batteries replaced in December).

So the other thing I'm wondering is if anyone got to the point I'm at now; then pushed even harder, despite a supervisor saying this was the final offer?? I'm just so pissed off rn and ready to call back and ask for that supervisor's manager, but I don't want to waste my time if that will get me nowhere.

TIA!! 👍🏻

I have Mercedes EQE 350 2023 lease going back in August. I have the A2 Service light on. I contacted Mercedes Benz and they said my service package expired. I don’t want to pay 900 dollars for it

Can I do it myself and reset the light?

Will I be good to return the car in August or will they know?

It seems that MB have a general problem with software update in EQ's. I see so many post about the issue but never saw a solution.

Does anyone know of a community that have joined forces to put pressure on MB?

I have a feeling that MB have abandoned MB owners in favor of their new MMA platform.

Any comments?

Hello.

I'm currently looking for a used EQE.

There are several good offers (with my preferred options) in my region but some don't have a heat pump.

Would you consider a heat pump as a must for an EQE?

I live in Austria, where we have winters with temperature below zero.

Thank you for your advise.

I recently got a new EQA and when I went to charge it today it charged a bit and then stopped, showing a flashing red light in the port with no other message in the car display or anything else. I wasn´t able to charge it elsewere because of the charger availability. Should I go to the repair shop?