Best course of action?
Hello! So I recently bought a psp sold as near mint and is under the ebay refurbished guarantee. Sold as fully functional.
It ended up coming with a dis functional bumper and joystick. They offered to return or a partial refund. I went with the later because I figured I can repair it being the internals are pretty easy to come by but the shell is in really great condition which is hard to come by unless choosing a much pricier option. I messaged the seller as shown including once after this 2 days later asking for an update with no response but I seen them putting new listings up for new items between from then and now.
I have a feeling they won’t ever respond so what’s my best course of action? They offered a partial refund and I did everything on my part to meet what was requested. I want to keep it because as previously mentioned the good condition shell is harder to come by but it seems like my only option is to put in a return request or is there some sort of guarantee I get some money back if I contact ebay because they offered a partial refund? Not really experienced with all this so looking for advice on what I can do! If not I will most likely just bite the bullet and repair it myself