u/Significant_Throw

Xfinity Support tried to trick me into getting mobile service during a completely unrelated support issue

Xfinity Support tried to trick me into getting mobile service during a completely unrelated support issue

Basically as the title says, I was reaching out to support for an unrelated issue when the agent asked me for my IMEI number. I thought this was odd, as the issue was with my modem, not my phone (which doesn't even use Xfinity's service). If I didn't know any better, I might have followed their instructions and likely ended up with an xfinity mobile number... I don't understand how this is acceptable.

https://preview.redd.it/r6uzyqhg0f2h1.png?width=1330&format=png&auto=webp&s=9d60337ee050981056a89553361ed5533b27c1f4

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u/Significant_Throw — 20 hours ago