I also got an email this morning asking me to pay for the wayfair rewards I had. I purchased an office chair 5 months ago and now they want their money back.
I also called the customer service and wayfair credit card company and my call was useless.
I hope somebody sues them....
We purchased a chair from Wayfair several months ago using their credit card and a small rewards promo credit. They just emailed me to say they were billing me because they the amount they charged the credit card does not match the invoice that I got from my purchase. They are charging me for the promo credit with interest from the purchase that was on my credit card. When I called them, they made it sound like it was my mistake, but my invoice matches what I the advertised cost was and the amount for the rewards that I used. It looks like they are revoking my rewards and upcharging the interest on top of it. On top of this, when I called the credit card company, they told me there was nothing they could do.
The kicker is when I supposedly spoke with a supervisor, they tried to tell me the same thing happened to them when they purchased a mattress. This has no bearing to my issue.