u/Silver-Young9701

So long story short, my Subscription had ended like 2 months which I decided to renew this month. For some reason it was 'due' and I had to pay for that due period in the past 2 months which I wasn't even using it at all.

Worst part was making the subscription renewal payment on 3/06/26 which is now 2 days ago and all I got was a short invoice showing that I made the payment and after that nothing else. No email, no subscription renewal notification, nothing apart from that. I'll attach a screenshots.

I contacted support which said there might be an issue and they'll fix it, but then later throughout the conversation I was told my subscription was due despite not being used for the past 2 months. I was confused a little bit but decided to get over it and make another payment for the monthly base subscription and all I got was the same dumb message that my subscription is due and that I need to pay an outstanding invoice despite having done so a few minutes ago.

I hate this because I need to work and now it's going to 3 freakin' days! where I'm stuck and literally can't do anything without any response.... Tried making subscriptions to different plans but nothing works and it's annoying.

Should I just switch from Cursor to something else? And has anyone faced such similar issues?