u/SilverPutter

Two weeks ago I decided to go for it. I ordered the S3XY Dash; it came with "free" shipping, 2 buttons, and a T-Shirt!!!. So the free shipping became $56 in duty, which annoyed me, but I let it slide due to the free button. Second thing that irked me was that on standard shipping they sit on it for 5 days. OK.

On day 5, I received the shipping notification. Great. Except it never changed from "label created". Never shipped. Having sat there in that state for 6 days, I decided to cancel the order. Submitted the ticket and replied to it as per their request.

This morning, two days later, I received the note that they cannot cancel the order as it has shipped. I then replied that the DHL notification is still "label created". They replied very quickly that, they are still waiting on the T-Shirt, due next Monday, but if I drop the T-Shirt, they can ship the rest of the order.

Literally minutes apart, they tell me I can't cancel as it has shipped, then tell me that if I drop the T-Shirt from the order, they can ship.

I have replied and am waiting a response, but I'm likely to call my credit card company and initiate a chargeback as this lying reeks to me. The Influencers rave about their products but they get them free.

Went to do my usual cancel routine to get the next year at a nice low rate. One radio was added mid-year and have a good rate to August but my Honda 2017 Odyssey radio was gonna be full price on Monday.

Went online, sent me to chat. The AI bot made one offer of $7.99 plus fee's. Tried to lower, then confirmed cancel. That was it. Canceled.

See how many emails I know get and phone call. They've been calling me daily on my old now totalled Sonata and a new Chevy Bolt we got that received a 1 day trial! lol.