u/Silver_Mud_4975

wonder if anyone had a similar issue and resolved it - I have an app which is distributed now, but blocked in EU because of the DSA compliance. However I already uploaded the documents twice now and they seem to be accepted but after a few days they disappear and I get email from app store that I need to upload them.

I was uploading a bank statement where my name and address is clearly visible and for the identity - a passport pic.

I am wondering if it is because the address linked to my apple developer account is an old one? I raised a ticket with Apple to correct it. And on top of that I am on hold with their callback function to try to upload the docs again live with the support person but already waiting for 2 hours :D