u/Skyflexion

We've used the previous version for a while without too many issues other than dodgy battery. This new XL has suddenly gone dark. Hard resets done and no GPS and no network connection. The real stress is because we've just started a long trip in unfamiliar territory and now this thing has failed. Anything else I can do to still try and recover it? I've reached out for support but don't want to lose time if I can avoid it. Thanks!