CSFA verification interview was cancelled — has this happened to anyone else? When did you receive your OSAP?
Hi everyone,
I’m wondering if anyone has had the same experience with the CSFA/OSAP verification process.
I received an email from the Canada Student Financial Assistance (CSFA) Program asking me to attend a video verification interview through Microsoft Teams. The appointment was scheduled for 45 minutes.
I was ready to join the interview at the scheduled time. However, right around the appointment time, I received an email saying that the interview had been cancelled and that the interview was no longer required.
I contacted CSFA to make sure this was correct. They confirmed that the interview is no longer required.
However, they told me that they need to contact the province (Ontario) regarding my case. They said that I don’t need to contact the province myself and asked me to wait 5 days. They told me that if I don’t receive an update after 5 days, I should contact CSFA again.
Has anyone experienced this before?
Did your CSFA verification interview get cancelled?
Did CSFA also say they would contact Ontario/provincial authorities?
How long did it take for your OSAP hold to be removed?
How long after the cancellation did you receive your OSAP funding?
Did you have to provide any additional documents?
Did your OSAP status change after the interview was cancelled?
I’m especially interested in hearing from people who went through this in 2026.
Thanks!