I've mapped 50 consulting failure patterns. Almost all of them trace back to one specific, structural problem. What's your experience?
I've spent months collecting the most common consulting failure complaints from ops leaders, CI professionals, and manufacturing executives. Six Sigma practitioners, BPM practitioners, Lean practitioners, people who had been through it and felt the sting.
The complaints weren't about incompetent consultants. They were about a system that's structurally misaligned. Specifically: most consulting models are paid by activity, not outcomes.
Here are the five patterns that kept appearing:
- Expertise was rented, not transferred
- "Cultural resistance" was actually design feedback
- Sustainability was treated as a nice-to-have
- The Control phase was always skipped
- The savings rarely exceeded the fees
What's been your experience? Genuinely curious, particularly from people who've been on the client side of a failed engagement.
u/Smart-Astronomer-612 — 4 days ago