I got tired of how heavy Platform Analytics is, so I built a Chrome extension to generate instant visualisations.
Hello everyone,
A few days ago, I was working on what should have been a simple visualisation using Platform Analytics. All I wanted to do was visualise SLAs for incidents where Assignment Group is on one axis, and Business Elapsed Percentage (grouped into three buckets) on the other.
Just to get that basic grouping, I had to create an indicator, a scheduled job, breakdowns, and a bucket group. The whole process felt heavy and slow.
This led me to build a Chrome extension called SN-Viz.
With SN-Viz, you can generate visualisations in seconds without any Platform Analytics configuration. It captures your current table and filter context instantly and drops you into a dashboard.
Here are the core features:
- Zero Config Launch: Open it directly from the extension popup, or type `/viz` (or `/viz generate`) from any ServiceNow list view to automatically generate a dashboard scoped to your current list.
- Query & Visual Editor: Write queries in a clean, pipe-delimited DSL (e.g., `table=incident | filter=active=true | stat=COUNT | viz=bar`). You can also use the simple UI dropdowns in the Visual Editor instead. For the SLA problem I mentioned above, it just takes one query in SN-Viz `table=task_sla| filter=task.sys_class_name=incident^ORDERBYDESCsys_updated_on | stat=COUNT | by= task.assignment_group| bucket= business_percentage [<50, 50-100, >100]| viz= table | `
- RLC & Drilldowns: Easily filter parent records based on data in their child records using Related List Conditions (RLC). Click on any segment in your visual to instantly drill down to that exact filtered list in native ServiceNow.
- Dot-Walking & Autocomplete: Dot walking support for all fields in DSL and autocomplete support everywhere (for both field names and values).
- Custom Dashboards: Build multi-panel dashboards mixing any chart types. Resize panels with drag handles. Reorder by dragging. Save to browser storage or export as JSON to share with your team.
You can check it out and install it here:
Here is the link for Website and Chrome Web Store
A quick note on security and privacy:
I know security is the #1 concern when installing extensions in a ServiceNow environment. SN-Viz is 100% secure and safe. It has been reviewed and published on the Chrome Web Store, and it does not make calls to any external servers. The extension runs entirely locally in your browser and simply uses your current, authenticated ServiceNow session to query the native Aggregate API. Your data never leaves your instance.
I’d love for you guys to try it out and let me know what you think or what features you'd like to see next!
