



Don’t do it - all regrets
I honestly hope I help at least one person out there. DO NOT buy a Dreame product. I had so much faith that I did the necessary research and came up with the “best” option when I purchased my X50 Ultra.
It has so many problems I honestly can’t even use it.
Switched from a roborock that had ZERO problems except for it wouldn’t avoid pet messes so we decided to switch to one with a camera and better sensing abilities.
I’ve never been more disappointed with a purchase ever.
I’ve already had to send it to get a warranty replacement and it still doesn’t work 9/10 times we try to run it.
It gets “stuck” or clogged even though we vacuum first EVERY time we use it. It can’t find its home, it just goes in circles, hardly cleans anything, misses corners, misses edges.
We have tried every possible setting , nothing helps this garbage product.
I added screenshots of the “cleaning” history where every single time it fails. This is the absolute worst worst frustrating awful purchase I am so disappointed in myself for not just going with a brand I know and trust.