u/Some-Woodpecker4046

I bought a 2k11 pro in December, never had an issue with the hot spots on the safety until the other day when I put the most rounds through it in one sitting since I bought it. I called the Kimber customer service and they said I could PURCHASE a new safety from them. I didn’t make the safety with poor metallurgy or whatever the issue was, they did. Staccato never does this shit if something they built has an issue. I love the gun but I won’t be buying another from Kimber. You spend 2k on a gun you expect them to own their issues. Anybody else have this issue? Is their customer service this bad?