Thermostat won’t turn on (Ecobee3)
Hi all,
A few days ago, my thermostat, ecobee3, just went dark. I turned off the breakers and the switch next to the furnace, turn them back on, but I got nothing. I took a multimeter to the wires and I was getting 26 volts. I had a chat session with ecobee where they had me manually connect two of the wires and the fan came on and as soon as I took them apart, the fan would stop. They determined that the ecobee unit itself was broken. I have also replaced the 3 amp fuse on the furnace. I opened the AC unit to look at the drain pan and it’s dry.
I ended up buying another ecobee and when I put it in, I have the exact same result, no power to the thermostat.
Aside from calling a pro what else can I look at?
Rcf2417stamca and r802pa075417msa are the model numbers of the ac and furnace.
Thanks