PSA - Unable to add an approved Authorized User of my Samsung Galaxy Card to Samsung Wallet
I applied for a Samsung Galaxy Card on 7/29 and was instantly approved. It took 8 days of haggling with the support teams for Barclays and Samsung to finally add this new card on Samsung Wallet! (I posted the details in another Reddit post. )
I decided to add P1 as an authorized user on my account. Once the additional card arrived, I activated it using the Barclays mobile app. I attempted to add it to P1 Samsung Wallet. Unfortunately, Samsung Wallet displays "this card is not valid ".
I have been engaged with both Barclays and Samsung support, but they have been useless. Here's Samsung latest response today:
"Dear Customer,
This is an update in regards to the Galaxy card for authorized user you applied through the Barclays app. Currently, authorized cards are not supported for Samsung Galaxy Card, which prevents the card from being added at this time.
We apologize for any inconvenience this may cause. We understand how important this functionality is and appreciate your feedback. Please know that we have shared your comments with our Product Team for consideration as part of potential future improvements.
As there are currently no additional troubleshooting steps available, we will proceed with closing this case.
Thank you for your understanding. Should you have any other questions or concerns, please feel free to reach out to us."
WARNING! Samsung and Barclays have not prepared their corresponding CSR teams for this product roll-out. They are still trying to figure out the deployment of this new card in the Samsung Wallet ecosystem. Be prepared to suffer through this deployment!