u/SoullessGingerPB

First time I've had USPS damage a BL order so wanted to confirm what to do next. I thought I filed a claim with USPS for a refund but after looking into it it sounds like the seller should refund me and file a claim themselves? That sounds wrong but wanted to reach out for some help with anyone that's dealt with this before. I did message the seller yesterday asking them but they read it and didnt respond